FAQs

How can I easily secure my luxury booking?
- Book directly via
What lead time is recommended to guarantee my preferred vehicle?
- We advise booking at least 48 hours in advance to guarantee your desired vehicle model and time slot.
How do I arrange a modification to an existing booking?
- Please WhatsApp us immediately to let us know any modifications.
What is the procedure regarding reservation modifications or cancellations?
- Our policy requires notification 4 hours prior to pickup to avoid a cancellation fee. Full terms are provided with your confirmation.
Can we establish a dedicated corporate account for streamlined booking?
- Yes. We offer bespoke corporate accounts featuring preferential rates and consolidated monthly invoicing.

Services & Fleet

What is the range of transportation solutions Blackrides Limo provides?
- We offer executive transfers, hourly chauffeur hire, point-to-point journeys etc. You can refer to Our Services for more information.
What caliber of luxury vehicles are available in your fleet?
- Our fleet features pristine late-models luxury sedans and premium MPVs. You can refer to Our Fleet for more information.
What is the maximum capacity for passengers in your largest vehicles?
- Our luxury Minibus comfortably accommodates up to thirteen passengers, plus the chauffeur.
Is there a minimum duration required for hourly chauffeur hire?
- Yes, our minimum booking requirement for hourly service is 3 consecutive hours.

Is the vehicle environment suitable for conducting business calls and focused work?
- Absolutely. Our cabins offer a private, quiet, power-enabled environment, ideal for focused work or rest.
What are the guidelines regarding refreshments or catering in the vehicle?
- While we do not provide catering, we offer bottled mineral water for all customers. You may bring your own light, non-alcoholic refreshments as well.
What is your policy regarding smoking in the limousine?
- For the comfort for all clients, smoking is strictly prohibited in our vehicles.
Do you offer certified child safety seats for family travel?
- Yes, we provide certified child, toddler and boost seats upon advance request.

What are the professional standards for your chauffeurs?
- Our chauffeurs meet the highest standards in discretion, advanced driving and world-class client etiquette.
- Furthermore, we guarantee complete compliance: All vehicles are fully insured for commercial operation, and every chauffeur holds the mandatory Singapore PDVL (Private Driving License) to operate legally and professionally.
Is my flight arrival tracked to ensure a punctual pickup?
- Yes, we proactively monitor your flight in real-time to guarantee your chauffeur is waiting precisely upon arrival.